Testimonials

Megan M

Joelle is not your typical realtor. Joelle is the best realtor! Joelle takes the time to understand exactly what you are looking. She spends time talking thru the entire process. We spent about an hour on a video call where she explained the buying process and even strategies we could use when it came down to making an offer. We were first time homebuyers with very little knowledge, so this was super helpful. We were looking in both MA and NH and she explained and educated us on the differences of buying in both states. We were specifically looking for a house with an in law for my elderly parents. The first open house we went to, she gave us her honest perspective on the in law if she was buying for her parents. (too many stairs for elderly parents, etc) When any other realtor might’ve pushed us to make an offer. The second open house she actually found. I wasn’t super keen on the pictures but it was exactly what we were looking for. She helped us talk strategy to ensure our offer would be accepted and it was! We would not have ended up in our dream home if it wasn’t for her! Separately, Joelle’s slogan of #clientsnowfriends is accurate! During the entire process I felt Joelle was my friend and therapist! I could rely on her to talk thru anything and everything. She had suggestions and recommendations throughout the entire process. She is super responsive, professional, friendly and timely. Everyone needs a Joelle when buying or selling their home!

Mike and Abby Z

The experience that my husband and I had with Joelle could not have been better. Joelle had reached out to me through a facebook page where I posted stating we were going to begin house hunting in Melrose, MA as a first time home buyer. From our first interaction, Joelle was trying to help, with no strings attached. I felt I could trust her right from the beginning, and from our first zoom meeting, my husband and I felt we'd made a great choice. Joelle was pleasant and fun to tour homes with, was very knowledgeable about the area we were house hunting in, and is very knowledgeable about homes- things like circuit breakers, retaining walls, and many things my husband and I were not well informed about as first time home buyers. She would often point out negatives in homes that we never would've recognized being new to the process. She was responsive day and night, and no matter how ridiculous the question, she was patient with us and supported us through a stressful process. Joelle has a lot of strategies that she recommends her clients to use when making an offer on a house, and with following everything she recommended, our offer was accepted on the first house we offered on. The ONE snafu we ran into in the whole process was with our mortgage company that we'd found on our own (instead of using one Joelle recommended). If I could advise anyone interested in buying a home in Joelle's area of expertise, use her recommended staff to assist with the process. Joelle is truly an expert in her field, a trustworthy and kind person, and I could not recommend her more highly. If you trust and do as she advises, you'll get the home of your dreams.

Chloe T

Joelle was incredible from the start of my home-buying process. I was immediately impressed with her knowledge and experience in the business and felt confident that she was "the one." I am a person who asks a LOT of questions and needs a LOT of detail, and Joelle handled me throughout the process with ease, meticulously sending me information so I had it all documented and checking in to make sure I understood the market conditions and how we could put together a competitive offer. After looking at several homes over a short time period, we found the perfect gem in Malden, complete with a yard, driveway and livable basement, move-in ready. Joelle helped navigate a strong offer and I'm so pleased to be moving in soon! The home market is tough right now, so you have to be OK with acting fast, and I'm so happy we did. I would recommend Joelle in a heartbeat to any homebuyers who need a true partner and expert in real estate. Though she is friendly and good-natured (always a bonus!), she is the realtor shark you need in your corner to get what you deserve!

Geoffrey A

Joelle just helped my wife and me find our first house together and we can't say enough good things about her! As first-time buyers, we were very intimidated by the process - especially trying to buy somewhere as competitive as the Boston area in the middle of an infamously inflationary market. Not to mention that we also had to relocate from almost a thousand miles away! We picked Joelle as our agent because we were confident from our initial Zoom with her that she was not only an expert at putting together competitive offers, but also very dedicated to her clients, building strong relationships that allowed her to focus on their needs and guide them through the process. Thankfully, this initial impression was spot on - if anything, we might have underestimated Joelle! Even though we only had 10 days in the area to find a house, it only took Joelle 3 days to find us an amazing home that completely matched our taste in one of our favourite towns and help us put in an offer before it even went on the market. Joelle also put together an incredibly competent and helpful team to get us through the lending and legal processes required to close, and has been a veritable trove of useful information about not just the buying process, but also home improvement ideas and costs, warning signs and red flags whe touring properties, tradespeople, and things to do in the local area (she has killer restaurant recommendations). If you are buying a house in the Boston area, you won't find a better agent than Joelle Smith!

Allison N.

Joelle was the best agent to help me find my first home! She took time out of her busy schedule to educate me on the homebuying process, which helped me get comfortable/confident in as a first time homebuyer. She is knowledgeable about the Boston area, extremely patient (even when I had changing house requirements), and responsive to answer all my questions throughout the process. She also has multiple great connections for lenders, lawyers, and contractors. I would recommend her to all my friends and family, and anyone looking to buy their next home! Thank you Joelle!

Jacques D

Would certainly recommend Joelle. She's attuned to Compass's resources and otherwise was very quick and thorough with local recommendations for things we needed to prep our house to sell. She also has good intuition for staging, marketing, language for listing, and has connections with professionals who can offer more advice on that and other areas. We liked her strategy for listing price, but she was certainly open to working out what we were comfortable with on that really crucial step. She was also very well in touch and up to speed on processes without pushing things at any point, and was really amenable to what we were able to do and comfortable doing—never got the impression she would strong-arm us into anything. Overall, just very professional, responsive, has good instincts, and jibed with our personalities. Was a pleasure working with her.

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